FAQs
Sizing
How do I find the right size?
All of our sizing advice can be found here. We understand buying lingerie online is difficult. If you have any questions please email posie@posielingerie.com. We can help you find the perfect fit.
Do you create custom sizing?
Can't see your size on our size chart? We offer custom sizing at no extra cost. We believe that everyone should have access to beautiful lingerie, no matter your size. Please email posie@posielingerie.com for assistance.
Shipping
Do you ship to my country?
We ship worldwide.
How much does it cost to ship?
You can find the costs of shipping here.
How long will my shipment take?
All UK order will be sent for next day delivery.
International delivery typically takes 2 weeks.
Express International orders typically take 2-5 days.
Returns and Refunds
How do I exchange or return my order?
Please email posie@posielingerie.com with your name and order number. We will send you our address. Once you have returned your order to us, we will inspect it and send you either your new size or your refund payment immediately.
When returning, it is essential you provide your name and order number. Without this we cannot identify your order.
To learn more please view our Refund Policy page.